Food bank centre helper (Lydney Helper)

As the welcoming face of the food bank you’ll be sociable, enjoy meeting people and able to offer friendly and caring support to those in crisis. You’ll receive and check food vouchers, prepare food parcels and make refreshments for the people who visit the food bank. You’ll provide a listening ear and support people in accessing other services with compassion and dignity.You will be helping clients at our Lydney Centre, which runs on Tuesday afternoons (you don’t need to be available every week). You will give clients their food, help them to choose additional “help yourself” items, and help them to swap some items if they want to. You will chat to them to make them feel comfortable and, if appropriate, help signpost them to other agencies where someone might be able to help them with advice benefits, energy bills etc. You will help clients take their food to their car or pack it into their own bags. You will help to set up and clear up before and after the sessions.